Wednesday, May 6, 2020

Rhetorical Analysis Of Mark Twain s The Adventures Of...

Humorous Uses of Hypocrisy in Mark Twain’s Novels In Mark Twain’ diary, he quotes: â€Å"I am not an American, I am the American† (Mark Twain’s notebook 1) in his notebook from his friend. His literature sense definitely proved he is the American, and his humor is unique with irony in American society. In his novels, The Adventures of Tom Sawyer and Adventures of Huckleberry Finn, hypocrisy is reflected well by Twain’s humor. Mark Twain claims in his letter to a friend about The Adventures of Tom Sawyer: â€Å"It is not a boy’s book, at all. It will only be read by adults. It is only written for adults† (1). Mark Twain’s The Adventures of Tom Sawyer is a novel about youths, but it reviews great truths and philosophy of the society. The book is too profound for children to understand the moral. The author uses the view of a child to express the humor of the implication of youth’s behavior, the religious irony, and the hypocritical society. As the whole story is told by the voice of a teenager, many teenagers’ behaviors are also expressed in Mark Twain’s language of humor. For example, Tom is a naughty boy and hardly ever listens to his Aunt Polly, and there comes the punishment: Tom has to whitewash the fence. The playful boy will never work while others are enjoying the beautiful sunny afternoon; therefore, he draws the innocent kids into whitewash for him by pretending it is joyful. His ingenious language is described in the following quote: â€Å"Tom employs language as a means toShow MoreRelatedAnalysis Of The Book Huckleberry Finn 1970 Words   |  8 Pagesextensive torment, misery, and controversy as the word â€Å"nigger.† This word has been a deep concern in American history and culture, and the use of it two hundred nineteen times in The Adventures of Huckleberry Finn has caused a mass of debate. Despite critism on its complex and offensive subject matter, The Adventures of Huckleberry Finn hold enduring academic value among students and should be taught in American high schools because it serves as a medium of literary teaching, an alternative source

Tuesday, May 5, 2020

Strategic Informational Management

Question: Discuss about the Strategic Informational Management. Answer: Introduction: The main problem associated with the TLR Software Company is the retention of their employees. Being the CEO of the company the researcher must take appropriate steps to penalize the employee as he has willingly breached the contract of employment. Being one of the ex employee of the company Mr James should not have been breached the contract purposely. Being the CEO the researcher can take help of a lawyer and sue Mr. James for fraudulent behavior and breaching of employment contract because not only Mr. James has breached the employment contract but also opted to join other organization. The TLR Company has taken various initiatives to fulfill all the demands of Mr. James, despite all their efforts Mr. James still left the organization just after two days of signing the contract. This signifies that Mr. James has received a hike in remuneration from other companies and decided in leaving the TLR Company despite being in a valid employment contract. The first and foremost step the C EO must take is that to follow proper legal actions against Mr. James and hire notable lawyers to assist them in this situation. Breach of employment contract is defined as the broken contract between the employer and the employee without any justifiable reason and lawful excuse. Contract breaches leads to failure of business goals and objectives that leads to wastage of money and valuable time. In this case study the researcher must take legal proceedings against Mr. James. The legal actions are as follows: Choosing the correct court: The first step the CEO needs to follow before filing any complaint against Mr. James is to identify the right court to appeal. The CEO needs to consult with its lawyer to determine which court is the most appropriate in this case and choose them accordingly. Providing Notice of Lawsuit: The next step is to provide notice of lawsuit to the employee breaching the contract. In any lawsuit, there is a specific rule that required providing other party with advance notice of the lawsuit and giving them adequate amount of time to respond. This is generally known as serving the defendant. Filing the Complaint Form: This step includes filing up a complaint form that the CEO will file with the court. It is mandatory to fill the document in writing before suing any person for the breach of contract. The complaint form may be hand written or typed according to type of court paper the lawyer is providing. The complaint form includes the name and address of the person in the contract. The description of the contract must be mentioned properly and how the defendant has violated the contract and the various damages the organization is suffering from it. It also consists of the amount of money the CEO will recover from Mr. James to recover all the losses caused by him. Awaiting Summons: After the filing of complaint the court will issue a summon that consist of the file number of the lawsuit, names of both the parties and instructions to the defendant on responding to the summons. Preparing for the hearing: There are many activities involved between filing of the lawsuit and attending the hearing. In this time, the CEO must consult with the lawyer and acquire information regarding the case. Making copies of the contract and preparing witnesses for the case is done by the lawyer to address the hearing properly. Attending the hearing: After an adequate preparation for the hearing, the CEO needs to attend the hearing and discuss all the major losses the organization is suffering for Mr. James and ask the attorney to claim for damages. The CEO will provide adequate measures to prove that Mr. James is guilty, the termination of contract will lead Mr. James towards legal proceedings, he will be charged with penalties, and he needs to settle all the damages claimed by the company. The CEO needs to apply proper employee retaining strategy to minimize the reoccurrences of this situation. The CEO must take adequate measure before selecting any employee and providing training to them. Such as taking assurance of the employee that, he/she will complete the tasks mentioned by the employer on time and respect the organization contract accordingly. Gathering sufficient amount of information about the candidate and monitoring his work history respectively. That will provide a clear can concise idea about the behavior and character of the individual. True and fair view of employment contract must be specific to both the employer and the employee. Moreover, the agreement must be signed by both the parties with free consent, the conditions prevailing in the contract must be reasonable and the contract must provide adequate measures to safeguard the interest of the employee. The TLR Company will have an adverse effect on this situation as the company was facing a huge loop as their lead developer resigned. Moreover, the company was recruiting and training new members for Mr. James the new lead developer of the company. After the breach of contract by Mr. James, the company is facing tremendous failure such as: Decreasing performance: After this incident, the TLR Company is facing decrease in employee performance as they are lacking motivation from the employer and the situation of the organization is in panic. There is a huge workload in the organization but due to unrest in the organization culture the efficiency of the employees are being lowered and the productivity of the firm is facing extinction. Increasing Costs: The major impact of the current situation is increasing high cost of the TLR Company. As one of the employees leave there is always an additional cost related to recruitment and training. However, in this case Mr. James left the company after all the demands of his was taken care of by the CEO that includes loss of money and time. There are many consequences the software publishers are facing such as the sale of original software are getting lowered and most of the people are purchasing counterfeit software as they are available at a cheap price considered to the original ones. Most of the people do not have the skills and expertise to acknowledge the difference between the original and counterfeit software that leads increasing the sale of counterfeit software and original software publisher are facing huge trouble in conducting their business. There are also adverse impacts of counterfeit software on the end users they are as follow: Crashes: Most of the counterfeit software is prone to crashes as they are fake in nature that crashes suddenly while installation and the user cannot claim or complain because it is a defective purchase and the software company does not liable for this type of crashes. Bugs: Counterfeit software generally consists of lots of bugs, which remove automatically other programs that were previously installed in the system. In addition, updating of software is not valid in the case of counterfeit software. Virus: All the counterfeit Software is downloaded from the internet, and piracy always leads to downloading of Trojan and spyware. By using this software, the users are prone towards computer viruses which results in data loss, theft of confidential data and poor efficiency of the system. There are generally two types of business risks associated with using of counterfeit software in a business organization they are as follows: Operational and Technical Risks: With the use of pirated software there is always a risk associated to loss of data damage as the counterfeit software does not provide security patches in the software and the system is vulnerable to security breaches. Lack of technical support is faced while using counterfeit software, as they do not provide upgrading option. The reputation of the organization is also being criticized, as the employees wants proper infrastructure in the organization. Financial Risks: While purchasing software the user become the owner of the copyright. Moreover, they are liable to copyright license with the right to use the software under certain predetermined conditions and copying, distributing and installing software other than the prescribed methods the users are breaking the law. In most of the cases, organizations are caught using counterfeit software that leads to paying substantial damages and legal costs. Huge fines are been charged by the law enforcement data protection bodies leaving the business open to major financial penalties. If the employee of the organization installed counterfeit software in the organization without letting the employer know, he/she will defiantly be found responsible for this behavior. Being the manager of the company, it is necessary for an individual to rectify all the defects in the operational system of the organization. If an employee is using counterfeit software in doing daily job, he/she is risking the whole organization to data loss and tampering. As an employee represents the business, it is necessary for the manager to take adequate step to know what their employees are doing and take appropriate action in solving if there are any problems. If the employee is using a counterfeit software and he/she undergoes a huge amount of data loss the management will question both the manager and the employee and the manager will be found guilty for not doing his/her work effectively and there is lack of effectiveness in the role of manager. The researcher thinks the employer is very li able for this action of the employee. The researcher agrees with the statement about the software policy because all the included points are true and many software publishers are facing problems from software policy. The software industry major threat is piracy, which imitates parallel software, and the importance of the original software is degraded. Due to counterfeit software, the software publishers are facing huge losses over potential profits, the research and development of software are being harassed and the innovation of new generation software is being compromised. Yes, the Oman Government has the ability to go after the software pirates, with implementing new laws to punish anyone who is contributing in software privacy and making the people aware more about pirated software and their consequences. Critically analyzing the appearances of counterfeit software and providing the customers adequate information to identify them. References: Chan, Ricky YK, Katherine HY Ma, and Y. H. Wong. "The software piracy decision-making process of Chinese computer users."The Information Society29.4 (2013): 203-218. Driouchi, Ahmed, Mingzhu Wang, and Tarik Driouchi. "Determinants of software piracy under risk aversion: a model with empirical evidence."European Journal of Information Systems24.5 (2015): 519-530. Gantz, J., et al. "The Dangerous World of Counterfeit and Pirated Software How Pirated Software Can Compromise the Cybersecurity of Consumers, Enterprises, and Nations... and the Resultant Costs in Time and Money. External Publication of IDC Information and Data." (2013). Issa, Mustafa Rashid. "Damages and Compensation in Case of Breach of Contract."International Journal of Social Science Research3.1 (2015): 190-201. Jacobi, Osnat, and Avi Weiss. "The effect of time on default remedies for breach of contract."International Review of Law and Economics35 (2013): 13-25. Jones, Capers. "Minimizing the Risk of Litigation: Problems Noted in Breach of Contract Litigation."Software Quality Professional17.1 (2014). Kim, Yesol, et al. "Machine learning-based software classification scheme for efficient program similarity analysis."Proceedings of the 2015 Conference on research in adaptive and convergent systems. ACM, 2015. Li, Hong. "ANTI-COUNTERFEIT METHOD FOR A SELF-SERVING RETAIL WEBSITE." U.S. Patent No. 20,160,104,192. 14 Apr. 2016. Markovits, Daniel, and Alan Schwartz. "(In) Efficient Breach of Contract." (2016). McKendrick, Ewan.Contract law: text, cases, and materials. Oxford University Press (UK), 2014. Mowday, Richard T., Lyman W. Porter, and Richard M. Steers.Employeeorganization linkages: The psychology of commitment, absenteeism, and turnover. Academic press, 2013. Sablynski, Chris J. "Job embeddedness and enthusiastic stayers: Management consulting strategies for employee retention."Academy of Management Proceedings. Vol. 2014. No. 1. Academy of Management, 2014. Saltan, Andrey, et al. "A Dynamic Pricing Model for Software Products Incorporating Human Experiences."International Conference of Software Business. Springer International Publishing, 2016. Stone-Gross, Brett, et al. "The underground economy of fake antivirus software."Economics of Information Security and Privacy III. Springer New York, 2013. 55-78. Tangthong, Sorasak, Jirasek Trimetsoontorn, and Nutthawut Rojniruntikul. "HRM Practices and Employee Retention in Thailand--A Literature Review."International Journal of Trade, Economics and Finance5.2 (2014): 162. Yoo, Chul-Woo, et al. "The effect of deterrence policy in software piracy cross-cultural analysis between Korea and Vietnam."Information Development30.4 (2014): 342-357.

Sunday, April 12, 2020

Shoplifting Causes and Solutions Essay Example

Shoplifting: Causes and Solutions Paper Understanding of teen issues, immediate consequences and parent and school involvement are ways to help resolve this behavior in juveniles. How can society as a whole find the solutions necessary to reduce the influx of teenage criminals into a life of crime? As teenagers become aware of their status among their peers, they begin to ponder what can help them to become an accepted part of the in crowd at school and in their neighborhoods. The status symbols they look for are mostly material, whether it be who lives in the better house, who has the nicest family car or who has the most money, For those who need this acceptance, but lack the essential ingredients, there is only one way to gain it, and that is to get it, and get it any way they can, peer pressure among teens plays an important role when it comes to shoplifting. Teens try to keep up with their peers that wear the latest and greatest in todays fashion industry (Teen Shoplifting Statistics, 201 0), As teens attempt to gain acceptance, more and more items become available to them. We will write a custom essay sample on Shoplifting: Causes and Solutions specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Shoplifting: Causes and Solutions specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Shoplifting: Causes and Solutions specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Cell phones, video games, Pods and other small expensive items have become popular among teens, and teens need to feel they have the test to compete with their peers. Paced with the lack of money, they may turn to shoplifting to et those things (Teen Shoplifting Statistics, 2010). There are other reasons teens give as to why they began to shoplift, and most say that they were bored and did not have anything better to do. When a teen experiences the euphoric feeling Of getting away With shoplifting, it is much more difficult to stop. According to the National Association of Shoplifting Prevention, there are approximately 27 million shoplifters in our nation today, or one in eleven people. Twenty-five percent of them are kids. The other seventy-five percent (over 20 million) are adults, and fifty-five percent of them, a staggering 1 1 lion, state that they started shoplifting as a kid (Shoplifting Statistics, n. D). More staggering is the revelation according to the 2006 Juvenile Offenders and Victims Report, 43% of youth reported engaging in shoplifting or theft under $50 by the time they were 1 7 years of age (National Association for Shoplifting Prevention, n,d. It is also important to understand that getting something tort nothing means more to a shoplifter than the value Ottawa they stole. It can represent different things to different people. It is a substitute for loss if they tell they were unfairly deprived through a divorce, illness or death of a loved en, or loss of a job, When someone steals something as simple as a bottle of shampoo, it can temporarily relieve anxiety and give them a feeling of control. Poor some, it is a justified payback and for others it is a relief mechanism for depression, anxiety or frustration (Berlin, P. N. D. ). Some teens may shoplift because of a dare from one of their friends or may act to be accepted in a group of friends that shoplift. This behavior should not be reinforced and should be treated with understanding. They need to be made aware Of the consequences of their actions enough to never want to do it again. In order to accomplish his, teens that are caught shoplifting should be detained instantly. Parents should be called and notified of the situation and be made to pick up their child. These teens should be handcuffed and escorted through the store, and be made aware of the fact that multiple offenses may amount to a criminal record thereby making it harder for them to find a job, go to college or accomplish many of their future aspirations (Teen Shoplifting Statistics, 2010). Our prisons today are filled with many criminals who started out in their life of crime as a teen, According too study conducted by Athena Research Corp., many juvenile fenders started out shoplifting at a convenience store and then graduated to robbery. Its a sequence, said Rosemary Erickson, Phd, a forensic sociologist and founder to Athena Research Corp. (8. G. , F. , 2006). The first step in addressing this issue is parent involvement. Parents need to be aware of their teen and notice any new items to clothing and or device. Dont be afraid to ask your teen where they attained their new treasures. Being observant allows the teen to know their parents care and would reduce the need to steal substantially. As small children we can all remember the time we stole candy from the cash sister line, opening it in the car feeling happy until our mom or dad noticed and reprimanded us for stealing. The loving parent then returned to the store so we could apologize to the store manager and pay for the candy. What a great teaching tool and impression this can make on the young child. Teaching children the value of honesty can be a great lesson learned as they grow throughout their life. When faced with the pressures to shoplift, they can remember their childhood experiences and would in turn refrain from stealing (Teen Shoplifting Statistics, 2010). Parents should not make excuses for their teens when they are caught hopping. This instills disrespect for authority Within the child, and they do not recognize that what they have done is wrong, whatever their reasons were. Parents need to listen to their teen to find the root of their behavior and understanding them is crucial in solving any problems they face. If these tendencies are not solved during their teenage years, their behavior may carry through to their adult life, thereby creating a lifelong criminal. Even though it does not seem so, this is a serious crime that should not be treated lightly. Parents should take this opportunity to guide their children to be honest citizens Teen shoplifting statistics, 2010). In Trip-Valley California, teens that are caught shoplifting may have to face one of their peers in a volunteer diversion program known as Youth Court. Mark Lark, a 16 year old junior at Livermore High was looking for a different volunteer opportunity when he came across this program. l think this is really cool we can help people our own age, said Lark, who was one of the first to volunteer. This is nothing like traditional court, The offenders admit guilt before they come to court. An adult volunteer presides as judge, but the jury and attorneys from both sides are young people like Mark It is intended to steer offenders away from trouble and participation is voluntary. With referrals from school officials, and police departments, the Youth Court proceedings will handle misdemeanors offenses such as shoplifting. Part of their sentence Will include community service and serving on a youth court jury. The offense does not go on their record, but those who do not complete their sentence get a couple of warnings before their cases are sent back to the official juvenile justice system where they may suffer a more conventional punishment. Coordinators are hoping that being judged by their peers might have an impact n recidivism and may have more meaning if it was not coming from adults. There is definitely a difference in the way you are treated, said Darrel White, youth offender program director for Oakland, CA. Once you get in the juvenile justice system, it is hard to get out (Lie, E. 2008) Together, Parents and school systems can join together to assist in the prevention of teen shoplifting and other teen behaviors. Schools can implement more volunteer opportunities, after school activities and better counseling, parents can become more involved in the everyday elite toothier children, remembering the time when they homeless were teenagers and the issues that they faced, Goth can assist in the education oftenest teens which would help offenders understand how shoplifting affects the lives of real people, not just the stores they shoplift from, They need to know the laws, how technology is used to catch shoplifters, and how much risk is involved. They can also understand the hardships they may face in their lives that can be caused by shoplifting, such as humiliation, embarrassment, going to jail, loss of trust by parents, friends and family, having a criminal record and difficulty getting a job, to name a few (Why Educational Rehabilitation Helps, . D. ) In essence, the solutions for the shoplifting epidemic are simple. It is a matter of whether or not the parents of these offenders and society as a whole are Willing enough to get involved and join together in creating a better future for these children. Today, there are more issues facing these children as more and more families struggle to survive in the face Of the recessionary environment. Many families are finding it more difficult to make ends meet, which in turn leaves less ability to give kids What they feel they need to bring them to the level of their peers. Giving them attention, educating them on the rights and wrongs of society and understanding their issues is a giant step in solving the ongoing problem of shoplifting.

Tuesday, March 10, 2020

dazzy essays

dazzy essays Proposed topic: How the World is changing due to the effects caused by Global Warming The reason for this topic is our increasingly changing climate. Every year our climate continually is changing and becoming warmer. However it's becoming more and more difficult to change our polluting ways. Though this documentary I'd like to get the publics attention about our ever-changing climate. For this topic I would like to have a god like sounding narrative voice. A demanding voice, with both compassion, and intelligence. This voice is necessary to get the point across. The thesis for this documentry is "how can we prevent the destruction of our climate." This thesis is necessary because the side this documentry well be taking is to focus on how we can change or stop the damage which has been done to our environment. More so with this thesis there is many branches that lead to informative and substantial evidence to support this thesis. Seemingly this thesis also gives room for the solutions to this problem. Through this thesis I hope to narrow my topic and also allow enough room for a insightful and interesting documentary. The target audience for this documentary is anyone with the concern for the environment. However it really effects everyone on this planet. Theoretically this documentary is directed at everyone. Research on this subject is very extensive and information on it is easy to find. For instance just look at the winter that has just passed for evidence. Several questions to be answered from this documentary would be; 1. What changes are to be expected in the future? 2. What consequences of these changes can we expect? I'd use an upbeat, original, and futuristic style. By incorporating wide angle ...

Sunday, February 23, 2020

Action Planning Assignment Example | Topics and Well Written Essays - 500 words

Action Planning - Assignment Example However, there is a specific mechanism of approaching each action to reach the desired goals. The inclusion of actions will interfere with customer service, retention and acquisition. However, it is advisable for human resource managers to establish a social network with more colleges to discuss on similar ideas and generate remedies that do not drag the success of an entity. The process of action planning is very sensitive in the operation of an organisation where the human resource shall compare and contrast the effect of taking certain action as discussed in the goals realised in the study which are going to enhance our business growth below (Kumar 2011, p. 20). The process of enhancing, an action in an organisation to influence any goal of the entity the human resource will cater for several questions, for instance, what is the cost of expenditure. Do we have the right person to recruit? In addition, is it the right time to initiate the action? In the case of improving the staff body, it involves regulating g of the personnel working within a certain period in an entity that is mostly done through head count to ensure that the correct role is being done for the right cost. Critically, the human resource should come up with procedures of prospecting managers who fit the activities run by an entity and high quality interviews for the staff to get the right people. However, in the performance of these activities the human resource will be in a position to reach these goals. However, these actions cannot be enhanced and made by an individual, but it will need a mentor to provide advice to the HR office (Caruth, Caruth, and Pane 2009, p.30). The goal deserves attention in increasing the customers tally and calls for a distinct customer service that stands as the differentiating factor with other organisations trading on the same commodity.

Friday, February 7, 2020

Studies On Genetic Polymorphism Of Drug Metabolizing Enzymes And Other Essay

Studies On Genetic Polymorphism Of Drug Metabolizing Enzymes And Other Relevant Genes In Type 2 Diabetes Mellitus - Essay Example Overall, this kind of "out breeding" rendered Arab populations more susceptible to genetic disorders when it comes to consanguinity. This may be explained by the fact that the out-breeding introduced a variety of deleterious recessive alleles common among other populations apart from the alleles already common among Arabs. Therefore, data obtained from other ethnic groups cannot be applied to the Arab population. There is no previous report available on the genetic polymorphism of CYP2C8, CYP2C9, CYP2C19, CYP3A4, CYP3A5, CYP11B1, CYP11B2, Haptoglobin, ACE, PPARG2, TCF7L2, Haptoglobin and IL-1RA and their association with T2DM in the Arab population. Hence, the present research project has been undertaken with the aim to establish the genetic polymorphism of these genes in the Arab population and to carry out the Association study of genetic variants of these genes with T2DM. Relevance The proposed study will facilitate improvement of the drug therapy and diagnosis of T2DM in the Arab population residing in the UAE. The study may find new genetic risk factors of T2DM in Arabs which can be utilized as targets for early diagnosis of T2DM, screening and more personalized medical therapy and potential development of new antidiabetic drugs. The primary objective of this project falls within the Abu Dhabi Vision 2030. This, this study will lead to substantial improvements in quality of life for affected individuals and a reduction inof healthcare costs.... in Abu Dhabi with the aim of studying the Genetic Polymorphism Of Drug Metabolizing Enzymes and Other Relevant Genes In Type 2 Diabetes Mellitus and related Complications in Arabs Residing in the UAE. Our long term goals are to utilize the outcome of the study in individualization of drug therapy and molecular diagnosis of T2DM in the Arab population residing in the UAE, to develop new techniques for molecular diagnosis of T2DM, to find new genetic risk factors of T2DM in Arabs which will be utilized as markers of early diagnosis of T2DM as well as targets for development of new antidiabetic drugs, to find the prevalence of genetic polymorphism of the above mentioned genes in the Saudi Arab population and to work towards the individualization of drug therapy for T2DM based on the genetic profile of patients. Our immediate goals are to study allele and genotype frequencies of CYP2C8, CYP2C9, CYP2C19, CYP3A4, CYP3A5, CYP11B1, CYP11B2, Haptoglobin, ACE, PPARG2, TCF7L2, and IL-1RA in the Saudi Arabian population, to carry out the association study of genetic variants in these genes with Type 2 Diabetes Mellitus and related hypertension and nephropathy, as well as to compare the allele and genotype frequencies found in Arabs with those in other ethnic groups. Project Description Background DRUG METABOLISM AND CYTOCHROME P450 (CYP) Cytochromes P450 (CYPs) represent a super family of heme-containing proteins, found primarily in the liver. Eighteen gene families, consisting of 43 subfamilies, 57 active and 58 pseudogenes, exist in the human (Nelson et al, 2004). The members of the first 3 families (CYP1, 2 and3) are involved in the metabolism of drugs. Hence, these CYPs play an important role in the pharmacokinetics of drugs. It is now well documented that large

Wednesday, January 29, 2020

Are many of lufthansas challenges identified Essay Example for Free

Are many of lufthansas challenges identified Essay Are many of lufthansas challenges identified in the case similar to those being experienced by other businesses in todays global economy? By iJazwahid RWC 2: Lufthansa: Taking Mobile Computing to the Skies While Keeping the Mobile Workforce Connected 1 . Are many of Lufthansas challenges identifies in the case similar to those being experienced by other businesses in todays global economy? Explain and provide some examples? While the specifics of each challenge are particular to Lufthansas situation, many are hared by other global organizations. Examples could include: Provide a mobile workforce with equipment that fits their needs while it does not get in the way of accomplishing their objectives (not only technical specifications, but also upgrades and updates, stability, etc) Distribute training and other non-directly value-adding activities during non-productive periods both to maximize efficiency and reduce downtime Provide adequate support to mobile operations while keeping a tight lid n cost and being able to Justify the investment Redefine processes to accommodate new mobile technologies and needs of a distributed workforce including communication, meeting and decision making practices 2. What other tangible and intangible benefits, beyond those identified by Lufthansa, might a mobile workforce enjoy as a result of deploying mobile technologies. Explain. Examples could include: Increased, all-around, communication, both with the organization and with personal relationships (family, friends, etc). Especially important for a highly mobile workforce such as airline pilots. Remote access to corporate applications, important since increasingly more of the employees interaction is self-managed (payroll systems, expense reports, etc. ) More productive time spent at customer locations and streamlined order taking and processing Ability to timely collect and report data on the competitive environment, both for the own organization and competitors (prices, volume, advertising, etc)